Resort Consulting

Results through insight

Ivor Davies MBA (THMgt) – Resort Consulting

Ivor Davies is a highly regarded tourism industry professional, with significant expertise in resort management and business administration. He has been General Manager of Undara Experience for the past 17 years and spent 16 years as Group GM for Kingfisher Bay Resort Group.

Resort Consulting allows Ivor to share his experience and expertise with others in the tourism and resort industry, with a specific focus on developing business capacity to make or improve profitability.

Practical Experience

Queensland tourism and resort management specialist, with more than 20 years’ practical experience in General Manager positions at assorted properties, including but not limited to Undara Experience, Kingfisher Bay Resort, South Molle Island, Kooralbyn Valley Resort, Capricorn International and more.

Professional Qualifications

Master of Business Administration (MBA), Tourism and Hospitality [Australian Institute of Business]; Diploma of Business (HR) [Monash University]; Certificate IV Tourism Guiding and Crt IV Training and Assessment; Diploma, Applied Digital Photography [UR Creative]. Learning is life.

Diverse Interests

Multi-award winning chef by trade, working in the UK, Singapore and New Zealand. Passionate photographer and birdwatcher, as well as accredited Savannah Guide and Ecotourism Australia Tour Guide. Sometime painter and story teller; avid lover of nature and life. Ivor delivers results through insight.

Ivor Davies

Ivor has dedicated his professional life to the tourism, resort and hospitality industry. He delivers his extensive experience to a range of clients through Resort Consulting, providing results through insight.

Starting as a chef, Ivor worked in the United Kingdom, Singapore and New Zealand, before moving to Australia in 1976. Passionate about food, Ivor has kept his skills current throughout the years, expanding his repertoire, knowledge and abilities, while working in Queensland’s resort industry.

Ivor’s professional management experience in Australia includes time managing Undara Experience, Kingfisher Bay Resort, South Molle Island Resort, Kooralbyn Valley Resort and Capricorn International Resort.

He has consulted at Daintree Eco Lodge, Waltzing Matilda Centre Café (Winton), Rose Gums Wilderness Retreat, Mungalli Dairy Café, Spring Creek Pastoral and Savannah Guides Limited.

He has been a past Board Director for Savannah Guides Limited and Savannah Way Limited.

Delivers Results Through Insight

Ivor has also hosted and conducted bird watching and digital photography tours for World Photo Adventures to; Namibia, Fraser Island and Far North Queensland. When he is not watching the birds, he is behind the lens and has provided stock and assignment photography for Kingfisher Bay Resort, Savannah Guides Limited and Undara Experience as well to private clients.

Testimonials

“I have worked with Ivor Davies in a number of different capacities for more than 15 years. This has been through many different aspects of my own business, Undara Experience, as well as external businesses we have been involved with. This has allowed me the opportunity to see Ivor in many different scenarios in business.

He is the best business manager I have ever worked with and he has a great understanding of what needs to be implemented in a business to achieve the desired results. He has a comprehensive and detailed understanding of financial management and business profitability, human resource management, workplace health and safety and the practical skills and knowledge to ensure the correct operational systems are developed for your business.

His extensive experience in food and beverage is evident in his ability to get the best results from restaurants, cafes and the food industry. Over this time, I have asked Ivor to be project manager on different projects we have been developing and he has been exceptionally thorough throughout the process, from planning and implementation to monitoring performance with key performance indicators.

I can’t recommend Ivor Davies and Resort Consulting highly enough. I’m absolutely certain that if you follow his advice, you will achieve your desired business results.

Please don’t hesitate to contact me if you require more information.”

Bram Collins - Managing Director - Undara Experience – August 2016

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“I worked closely with Ivor Davies for over 15 years during his tenure as General Manager of Kingfisher Bay Resort Group.Over that time we also together worked on a number of significant consulting roles which included clients such as Kooralbyn Valley Resort and Golf Course, South Molle Island Resort, Waltzing Matilda Centre Winton, Undara Experience (which we managed for a long period of time and continues to prosper today under Ivor’s direction.

Ivor has many skills and is in my view one of the best operators I have seen in 30 years in the hospitality business.

He is particularly adept at assessing people and working with them to grow their capabilities and get the best out of them.

He is very strong in his knowledge of operating a quality and cost efficient food and beverage operation. This is one of the most challenging areas in my experience to get right and maintain consistency of product quality and cost results. As an ex-chef Ivor “gets it” – you can’t pull the wool over his eyes with excuses. He can get in and re-engineer a business to drive its performance.

I could say a lot more but suffice to say if I had an issue in my business he would be the first person I would call to try and get me sorted and back on track. I am happy to elaborate personally on 0418888380.”

Gary Smith - Tourism Leisure Corporation Pty Ltd – September 2015

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Ivor has a tremendous ability to analyse a business’ issues and determine the critical elements required to take things to the next level. His insights come from a lifetime of strategic planning in the hospitality and tourism fields, and his no-nonsense approach enables quick and effective action. I have seen Ivor deliver game-changing results for small businesses, major resorts and tourism organisations, including building their capacity, management systems and profit. In each case he has developed new insights beyond the owners and managers understandings, enabling fresh approaches and new success.

Samantha Boswell - Boz Oz Pty Ltd

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“I have known IVOR DAVIES since 1998 when he became involved in a professional business management contract arrangement by, (TLC), “Tourism Leisure Corporation” of our family business Undara Experience. This arrangement continued successfully for all parties for a number of years and was terminated by mutual agreement when we were confident we had developed the new skills and confidence to manage the business.

In more recent years, since Ivor retired from his position with TLC, he accepted an offer to become the General Manager of Undara Experience and have the overall responsibility of overseeing the management of both Dutana Pty Ltd and Undaval Pty Ltd, which are the two companies responsible for Undara Experience operationally and structurally.

My personal and professional interests have traditionally been in the Beef Industry and they are currently as a partner in SPK Pastoral and as the owner and operator of Spring Creek station, with other members of my family. Ivor has a wealth of overall business knowledge and experience which can be applied in a number of different types of business and when he offered to assist with business planning relating to SPK Pastoral, we were quick to accept.

Ivor has made it a priority to personally become better informed on some of the different strategies required in running a pastoral operation and marry them with the general business principles which have served him so well over the years.

Ivor has been a great asset in being able to help prepare the next generation to take responsibility to manage these two family businesses in to the future and to help facilitate the succession process.

Ivor is well equipped to be able to advise, supervise and train individuals in best management practice and has the practical experience and academic qualifications to give me the confidence to accept his recommendations.”

Gerry Collins - Spring Creek Station – August 2016

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“Resort Consulting have been instrumental in assisting us develop Rose Gums Wilderness Retreat over the last 15 years and Ivor continues to offer his expertise in goal setting, marketing and budgeting.

It has been essential for such a boutique accommodation business like ours to get the best advice as we have grown. Under Ivor’s guidance, Rose Gums now is a multi-award winning tourism resort, the largest on the Atherton Tablelands. We have also grown into one of the major rainforest experience of north Queensland, attracting thousands of international guests from Western Europe, UK and North America, to this sub-region.

The joy of working with Ivor Davies is he has vast hands-on experience, and cuts to the chase, without too many frills. He offers a concise clear pathway tailored to your managerial skills and financial capabilities.”

Peta Nott - Rose Gums Wilderness Retreat - April 2016

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